Client Portal

Clio Client Portal Guide

HWK Law Group uses Clio's secure client portal to share documents, collect signatures, and keep you connected with your legal team. Use the steps below to get started.

Getting Started

Using Your Client Portal

01

Check Your Email

When your matter is opened, Clio sends an invitation email with a secure link to activate your client portal account.

02

Create Your Password

Follow the link to set a password and sign in. We recommend enabling two-factor authentication for added security.

03

View & Sign Documents

Review documents your attorney has shared, download copies for your records, and sign forms electronically when requested.

04

Message Your Team

Send secure messages to your attorney or paralegal directly through the portal instead of email — it's faster and keeps your matter organized.

Common Questions

Client Portal FAQ

I didn't receive an invitation email — what should I do?

Check your spam or promotions folder for an email from Clio. If you still can't find it, contact our office and we'll resend your invitation.

Can I access the portal from my phone?

Yes. The client portal works in any mobile browser, and Clio also offers a free client-facing app for iOS and Android.

Is the portal secure?

Yes. Clio uses bank-level encryption to protect your documents and communications, and only you and your assigned legal team can access your matter.

I forgot my password — how do I reset it?

Use the “Forgot Password” link on the portal sign-in page to receive a secure reset link by email.

Still Need Help?

We're Happy to Walk You Through It

Reach out to our team for hands-on help accessing or using your client portal.

Contact Us